Q&A

Here we will try to answer the most common questions we get from our customers. Feel free to contact us at info@buildludo.com if you are missing your question and answer here!

Do your prices include Tax?

Yes, tax is included in the final order proposal. We will call it out as an individual line item for clarity.

What are the shipping costs?

Shipping costs depend on the location in which you are purchasing. Upon completion of an order design, we will estimate shipping and provide that to you in full clarity as a “final price”. If any questions come up about the shipping timeframe or method we are happy to answer.

Do you provide building permit documents?

We are more than capable of assisting in helping you obtain building permit documents. We will provide drawings and all of what you need. Depending on your location we can advise as to how to receive approval, work through it with you, and make sure that all is completed according to code.

How long from a completed order to delivery?

This is highly dependent on location but our average delivery timeframe is 8-12 weeks.

Do you have any standard models?

We do not really have any ready made standard models, but instead offer a flexible building system which allows you to customize to your choice. That being said, if you want the process to be as quick and simple as possible, you are free to pick from past customer’s designs!

Do you sell outside of the USA?

For now we are only selling within the country.

Do you provide turnkey solutions?

At this time, given how busy we are, we are not offering turn-key solutions. We do however have a handful of preferred contractors who are amazing and can help with the assembly + the rest of the scope of work!

Is an assembly instruction manual included in the delivery?

Yes, with every delivery we will provide a detailed set of construction drawings as well as assembly instructions to complete the job on-site if you did not elect to purchase a turn key solution.

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